Refund and Returns Policy

Last updated: September 2, 2026

This policy applies to orders placed through amoaccessories.com. AMO Accessories does not accept returns or exchanges for change of mind, ordering the wrong model, personal preference, or other non-quality reasons.

Eligible after-sales claims

You may request after-sales support within 30 days after delivery when:

• The product has a confirmed manufacturing or functional defect.
• The product arrives damaged in transit.
• You receive the wrong product, model, color, or quantity.
• An item or included component is missing from the shipment.

Please inspect the package promptly. Visible shipping damage, missing items, or an incorrect shipment should be reported within 7 days of delivery. A defect that becomes apparent during normal use should be reported within the 30-day after-sales period.

Non-quality reasons are not eligible

We do not accept returns or exchanges because you changed your mind, no longer need the product, selected an incompatible product, dislike the color or feel, found a lower price elsewhere, or entered an incorrect address. Please review the product description and compatibility information before ordering.

Claims are also not eligible when damage results from misuse, accidental damage, unauthorized repair or modification, improper installation, normal wear, or failure to follow product instructions.

How to request support

1. Contact us through the Support page before returning anything.
2. Provide your order number, a clear description of the issue, and photos or video showing the product, packaging, shipping label, and defect or damage where applicable.
3. Wait for our assessment and return instructions. Products returned without authorization may be refused or delayed.

Do not send a product to the manufacturer or to an address not supplied by AMO Support.

Resolution

After reviewing the evidence, we may request troubleshooting, additional information, or return of the product. For an approved quality, damage, missing-item, or incorrect-item claim, we will provide an appropriate repair, replacement, missing component, partial refund, or full refund depending on the issue and stock availability.

For an approved claim that requires a return, AMO Accessories will provide return instructions and cover reasonable return shipping as stated by Support.

Refund processing

Approved refunds are issued to the original payment method. Please allow 5–10 business days after approval for your bank or payment provider to post the credit. Actual posting time is controlled by the payment provider.

Order cancellation

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after the order enters processing or ships. A shipped order cannot be returned for a non-quality reason.

Consumer rights

This policy does not limit any non-waivable rights or remedies available under applicable consumer-protection law.

Contact

For after-sales support, contact AMO Accessories through our Support page.