Shipping Policy

Last updated: September 2, 2026

This Shipping Policy applies to orders placed through amoaccessories.com. Orders are dispatched from Shenzhen, China, and AMO Accessories serves customers worldwide where delivery service is available.

Worldwide shipping

We ship internationally to destinations supported by the shipping methods displayed at checkout. Service availability may vary by country, region, postal code, product, carrier restrictions, and local import rules. If no shipping method appears for an address, we cannot currently accept an online order for that destination.

Shipping charges

Shipping charges are calculated and displayed at checkout before you submit the order. Charges may vary by destination, package weight or size, service level, and carrier. Any free-shipping promotion or minimum purchase requirement will be shown with its applicable terms.

Processing and delivery estimates

Orders are processed in Shenzhen after payment and order verification. Estimated processing and delivery times shown at checkout or in an order confirmation are estimates, not guarantees. Weekends, public holidays in China or the destination country, carrier delays, severe weather, customs review, address issues, and high-volume periods may affect delivery.

Tracking

When tracking is available, we will send tracking details to the email address associated with the order. Tracking may take time to update after the parcel is handed to the carrier or transferred between international delivery partners.

Customs, duties, and taxes

International shipments may be subject to import duties, value-added tax, sales tax, customs clearance fees, brokerage fees, or other local charges. Unless checkout expressly states that these charges are included, they are not included in the product price or shipping charge and are the recipient’s responsibility. Customs authorities may require identification or additional information from the recipient.

Address accuracy

Please provide a complete address in Latin characters where required, including recipient name, street, building or apartment, city, state or province, postal code, country, and a valid phone number. Contact us promptly if you notice an error. We cannot guarantee changes after processing begins. Additional carrier, customs, or reshipping costs caused by an incorrect or incomplete address may be the customer’s responsibility.

Delivery problems

If tracking shows no movement for an unusual period, a parcel is marked delivered but cannot be located, or the shipment arrives damaged, contact us through the Support page with your order number. Keep the packaging and take clear photos of visible damage. We will review the issue and available carrier remedies.

Refused or unclaimed shipments

If a shipment is refused, unclaimed, or returned because the recipient did not complete customs clearance or pay required import charges, any refund will be reviewed after the parcel is returned. Original shipping, return shipping, customs, and carrier charges may be deducted where permitted by law.

Returns

AMO Accessories does not accept returns for non-quality reasons. Quality, damage, missing-item, and incorrect-item claims are governed by our Refund and Returns Policy.

Contact

For shipping questions, contact AMO Accessories through our Support page.